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2011年7月4日 星期一

美國EA SimPoints大折扣!! 台灣沒有

我每個月都會購買 The Sims 3 Store 的點數。因為我們都只玩內建的物品,和The Sims 3 Store的物品。





剛剛去到網頁。正要購買點數時,發現點數大折扣。買16,000點比買8,000點還要划算。
正要購買時,發現我是在美國網頁。






轉到台灣時,發現並沒有折扣。

我氣到。
馬上和EA的做連線,問他們。

結果回覆是。
Vincent: The location is automatically located, so we have no other way.
Vincent: I understand that this kind of issue do make us (gamer) frustrate.
Vincent: Please be assured I have noted your feed back and will transfer it to our team here for the further investigation.

就說,因為地點的關係。所以沒辦法。
他就說他自己也是玩家,他可以了解我的心情。(鬼啦!)
又說,他會反應上去。

火大!!!!!
先是EA Taiwan被關門了,現在又是這樣的事情。
什麼嗎? 台灣玩家是不被重視的嗎????

(不過,我剛剛看,其他國家也都沒折扣,只有美國有! 但是還是很不爽啊!!!!!)

(以下是我們的談話內容。我可能有生氣到語無倫次和拼錯字!)

Vincent: Hi, my name is Vincent. How may I help you?
amy lin: Hi, I'm in taiwan
amy lin: I was going to purchase some SimPoints
amy lin: and I was logged in the US page.  And found out the the simpoints are on sale in the USA page, but not in Taiwan page
Vincent: Hello Amy.
Vincent: May I know if you have tried to purchase the Simspoints from Origin store.
amy lin: I was going to buy 16,000 points, on US page, its US$ 123.00 but on Taiwan page, it's US$ 176.00
amy lin: it's a lot of difference
amy lin: origin store?
Vincent: Please try to purchase Sims points from the 
http://store.origin.com
amy lin: it take me to a link in Taiwan
amy lin: the point is also more expensive than on US site.
Vincent: The offer available are always region specified, you would be charged according to your location.
amy lin: i mean, players around the world are players... aren't we equal??? how come we can't get discount like players in the USA?
Vincent: I can understand your frustration, however there is no way, you would be charged according to your country.
amy lin: it's so not fair
amy lin: I have been playing for so many years
amy lin: first you close Taiwan EA
amy lin: now this
amy lin: I guess players in Taiwan are just not important enough 
Vincent: As a gamer myself I could understand your frustration, had I been in your position I would have reacted the same way.
amy lin: can't you do something? tell someone
amy lin: it's not fair at all
Vincent: There is no way, it is about the country and their policies. 
amy lin: gee.. you close EA Taiwan
amy lin: so, it's you who decided
Vincent: The location is automatically located, so we have no other way.
amy lin: I will just say that again, that all players should be equal..  And I just don't understand why you can't be nicer to players all over the world.  I've played for more than 10 years and I'm really disappointed with EA.  Not, just this, but you close EA Taiwan, also the sims3 is full of bugs....
Vincent: I understand that this kind of issue do make us (gamer) frustrate.
Vincent: Please be assured I have noted your feed back and will transfer it to our team here for the further investigation.
amy lin: thank you....  I've been a loyal player.  This just made me really sad... Please ask them to consider.  That's all.
Vincent: I would do my best.
amy lin: thanks
Vincent: My pleasure.
Vincent: Is there anything else I can help you with today?
amy lin: nope
amy lin: that's all
Vincent: Thank you Amy, for contacting EA.
Vincent: Have a nice day ahead!


4 則留言:

  1. 這真是一件令人生氣的事呡!說不定美國那邊很早就有優惠了,只是我們之前沒有發現而已•••客服的回應都是公式化的,根本毫無感情可言,難為他還在最後說have a nice day =•=
    我之前也on line contact過他們,想更改user 顯示的ID 他們一樣也幫不到忙呢!也是說no way... 所以我也很明白你的感受••• 我們只能對EA失望了•••(´・_・`)

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  2. 冠忠巴士(T.W.P)黃梓濠2011年7月19日 下午9:40

    我認為是美國的EA物件及補丁下載呀!

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  3. 冠忠巴士(T.W.P)黃梓濠2011年9月8日 上午6:17

    我四個月前在<a href="http://forum.simsx.tw/">市公所</a>登入我twp會員帳號時,被市公所封鎖呀!那我發我故事及作品也不行。

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  4. 請問要怎麼連絡美商ea,我想當面問他們錯誤12的問題??

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